Care and Use Guide

Each Iron Ivy piece is hand finished and designed to last for years to come. To keep your goods looking their best follow this simple care guide. 

Jewellery: 

Brass and Copper:

  • Metal oxidises over time, but our jewellery is coated in a thin but strong protective coating to prevent scratches, oxidisation and tarnish and to protect your skin. These jewellery pieces can be cleaned with a soft damp cloth and mild detergent in warm water. Do not use brasso or harsh/caustic cleaners as this may damage or remove the coating. Take care if placing on near hard surfaces as bumps and scratches mat cause wear to the plating. Avoid exposure to perfume, oils, lotions and household chemicals and swimming pools as this may wear away the protective coating. Please contact us if re-coating or polishing is needed. 

Silver:

  • We use 925 sterling silver which is more durable than fine silver but may tarnish over time, but it is easy to bring silver back to its original lustre.
  • If silver tarnishes there are a number of things you can use:
- Use dish detergent and a soft cloth/toothbrush
- Use 'Silvo' polishing cream or other polishing cream suitable for silver
- Use household ingredients to chemically remove tarnish:
1.Cover the inside of a bowl with aluminium foil, shiny side up.
2.Bring water to the boil and pour it into another bowl/cup.
3.Add one tablespoon of baking soda for every cup of water.
4.Add the mixture to the aluminium bowl and submerse your silver jewellery.
5.Leave your pieces in for up to 10 minutes, depending on the level of tarnish.
6.Remove your jewellery and polish with a soft cloth.
General:
  • Metal is a strong, durable and long lasting material, however because of its hardness it can be susceptible to scratches if it comes in contact with other hard, sharp or abrasive materials. To prevent scratching the powder coating take care when positioning pots, do not drag or rotate to prevent scratching the protective finish.
  • To clean use a damp soft cloth to gently remove marks and dust. Do not use abrasive cloths, polishes or cleaners as this may scratch and dull the powder coat finish.
  • To keep your planter looking fresh and new, we suggest installing in indoor and sheltered outdoor areas only. Direct exposure to the elements may result in weathering or a dull colour over time. 
  • Each item has a suggested weight limit (see product description) we highly recommend not using pots heavier than is recommended as your piece may warp or bend over time. 

Powder coated metal (hangers, trellises, stands)

  • When putting your hanger together take care to not let the pieces knock together, particularly when attaching the pot ring to the frame of your hanger (hook and screw models).
  • Clouds: Take care to not bend the frame when installing the pot ring, a slight tension is needed to create a secure fit. 
  • Make sure to give your hanger room to move. Your hanger may swing or turn a little when installed, to minimise chips and scratches ensure the hanger can’t bump into anything. 
  • When picking a pot for your new hanger or stand feel free to get creative! Try glazed ceramic, terracotta, plastic or metal. We do not recommend rough textured pots, likewise plant stands may scratch if placed on a rough surface. 
  • Whilst they are made of strong steel and unlikely to bend, take care to not bend the open round trellises larger than provided as they are not an enclosed shape and this may result in the powder coat chipping.